ESSP allows employees to take care of many different human resources-related and job-related tasks that would otherwise need to be completed by human resources personnel or management. Most employee self-service portal allow employees to change personal information such as an address, contact information, and banking information – though approval may be needed. Some ESSP systems also allow employees to view scheduling and payroll information. and also allow employees to submit time-off requests and allow managers to approve these requests.

Once implemented, a company may see immediate increases in productivity and efficiency. Managers and human resources personnel may save labor hours and frustration on a daily basis when not faced with working through scheduling issues, time-off requests, and open enrollment questions. Employees may be able to access scheduling and other information from home, which saves employees time and can boost feelings of empowerment.